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Clown.art

Case studies/Clown.art

How do you connect a brand with a strong community to its online sales?

About Clown.art

Clown.art is the drawing supplies brand created by BaggyDessine: products designed by an artist for young creatives, alongside an online school (Clown.School) and a community of 5+ million followers. The awareness was there. But a massive audience does not make revenue: the challenge was not to become known, it was to build the missing commercial engine to convert that audience into sales.

Another challenge: a brand that young creatives want, but whose purchase is often decided by their parents. It had to speak to both: keep the desire alive in the community, reassure the parents, without ever betraying the spirit of the brand.

It all began with a one-off assignment: the Christmas campaign. It worked so well that the collaboration expanded, channel after channel, until it covered all of the brand's marketing. The need was not "an agency that runs ads", but a marketing leadership able to orchestrate everything without the founder having to build an in-house team.

The challenges

Business challenges

Connect a brand with a large audience to its online sales, in a structured way. Grow revenue continuously, not in campaign-driven bursts. Give the founder complete marketing leadership without hiring in-house.

Operational & creative challenges

Orchestrate consistent multichannel acquisition (Meta, TikTok, Google). Activate the retention and community levers (email, ambassadors, content). Keep the brand consistent across every touchpoint.

The setup

Four pillars of complete marketing leadership: management decisions, multichannel acquisition, retention and community, and the website.

01

Complete marketing management (CMO role)

The heart of the engagement: we act as Clown.art's marketing department. Decisions, channel management, budget allocation, brand consistency: the function of a CMO without the cost or delay of an in-house hire. That is what sets this collaboration apart from a standard agency service.

Clown.art · Complete marketing management (CMO role)
02

Multichannel acquisition

Management of paid campaigns on Meta, TikTok and Google: creation, targeting, optimisation on performance. To reach both the community and the parents who decide on the purchase, we continuously test different creatives and angles on each channel, to identify what speaks to each audience without diluting the brand.

Clown.art · Multichannel acquisition
03

Retention & community: email, ambassadors, content

Emailing and marketing automation on Klaviyo, and an ambassador programme that keeps the desire alive at the heart of the community and turns it into a growth driver. Supporting content production: the levers that turn a massive audience into loyal customers.

Clown.art · Retention & community: email, ambassadors, content
04

Website

Creation and management of the website, designed to convert traffic into sales and tell the brand's story.

Clown.art · Website

Before / After

What changed between a one-off assignment and complete marketing leadership.

A one-off assignment (Christmas campaign)

Complete, ongoing marketing leadership

Isolated campaigns

Orchestrated multichannel acquisition (Meta, TikTok, Google)

No centralised marketing management

A CMO role that directs everything

Growth in bursts

Growth managed over time

Need to build an in-house team

An external team that keeps the engine running

In pictures

Clown.art · production 1
Clown.art · production 2
Clown.art · production 3
Clown.art · production 4

Results

A brand with a large audience whose online sales are managed end to end.

5 channels

Orchestrated consistently

Meta, TikTok, Google, email and ambassadors managed together, in the service of a single brand.

CMO role

Held by Contrast

Channel management, budget decisions and brand consistency handled day to day, with no in-house team to build.

Services involved

What we put in place on this project.

Need marketing leadership, not just an agency?

A no-obligation conversation to see how complete marketing management would grow your revenue.