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CPA · Cost per action

What each action you track costs in advertising: a purchase, a sign-up, an enquiry.

Technical meaning

Each platform calculates it from the conversions it attributes to itself, existing customers included. It is used to steer campaigns day to day. It does not replace customer acquisition cost, which counts only new customers and all marketing spend.

Formula

CPA = ad spend ÷ number of tracked actions

See Google and Meta campaigns