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Average order value · AOV

The average amount of an order on your online store.

Technical meaning

Revenue divided by the number of orders, ideally excluding VAT and shipping. For the same ad spend, a higher average order value increases the margin per order, and therefore the acquisition cost you can afford. Bundles, a free-shipping threshold and complementary products are the usual levers.

Formula

AOV = revenue ÷ number of orders

See the Shopify store service